Hyster enjoys a different relationship with all our clients. We try to produce total client satisfaction created through world class manufacturing. Our goal is to foresee the requirements of all our clients along with address them with forklifts that provide the performance, the reliability and the value which they demand.
Hyster fully believes in starting with the client. The company performs yearly focus groups and offers on-going voice of customer research which is conducted both on-line and in the field. We have over 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to environmental, virtual and physical tests, so as to ensure the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality Each and Every Time
To initiate quality from the beginning, Hyster utilizes an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities such as part sequencing and quality verification. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits really hold each and every worker accountable for consistent quality, along with the 5s workplace organization in place to help us attain it.
Hyster offers a range of high quality features as standard with our products. By remaining devoted to our focus on safety and quality, and by being innovative from start to finish, we deliver some of the best material handling equipment on the market. These are just a few of the reasons the company has become a leader within the industry.